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Kazzhol Hotel Astana, Astana

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From86US$ /night
Check-in
02Feb2025Select date
Check-out
03Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Balqantau St 213, Astana, Kazakhstan, 010000

Kazzhol Hotel Astana is a charming 119-room city hotel situated in the heart of Nur-Sultan. Its unique Uzbek-style restaurant, Fergana, showcases traditional culinary offerings. The hotel is conveniently located just a short walk from significant landmarks like the Palace of Peace and Reconciliation.

Location

Kazzhol Hotel Astana is situated just 10 minutes' drive from notable attractions like the Bayterek Monument and 5 minutes from the Kazakhstan Ministry of Foreign Affairs. The hotel provides a roundtrip airport shuttle upon request, facilitating easy travel for guests. Key points of interest, such as Independence Square and the Hazret Sultan Mosque, are within close proximity.

Rooms

Each room at Kazzhol Hotel Astana features an antique-style interior, complete with carpeted floors and a minibar. Guests can enjoy comforts such as air conditioning and a pillow menu, enhancing their relaxation. Flat-screen TVs with cable channels are standard in all guestrooms. Some suites offer a separate living area for added space during your stay.

Eat & Drink

The on-site Fergana Restaurant serves a selection of Uzbek specialties decorated in a traditional style. A 24-hour lounge bar, Allur, provides various meals and beverages throughout the day. A complimentary breakfast buffet is offered, ensuring guests start their day with a good meal. Room service is available 24 hours for added convenience.

Leisure & Business

The hotel includes a gym, an indoor pool, and wellness facilities such as Russian and Finnish saunas, a hot tub, and massage services. Business travelers can take advantage of the 24-hour business center and conference facilities, including meeting rooms. High-speed WiFi is accessible throughout the premises for both leisure and business activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
2 persons
45 m² 
Bed options:
1 King Size Bed
Landscape view
Shower
Coffee machine
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King Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
Landscape view
Shower
Heating
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Premium Suite
Max:
2 persons
75 m² 
Bed options:
1 King Size Bed
Landscape view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Astana 3.2 mi
Airports
Astana (TSE) 10.6 mi
Train
Astana Train Station 5.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Sauna
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Balqantau St 213, Astana, Kazakhstan, 010000
Map view
Balqantau St 213, Astana, Kazakhstan, 010000
Nearby
Bauyrzhan Momyshuly
Bauyrzhan Momyshuly Park
1500 ft
Shopping Area
Astana Mall
1500 ft
Bauyrzhan Momyshuly
Zheruiyk
1500 ft
Restaurants
Fergana Restaurant
200 ft
Balkantau 213
Sokko
2700 ft
Tauelsyzdyk
Restaurant Balkon
3300 ft
Tauelsyzdyk Ave. 33

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Friendly staff
Delicious dining
Poor location
Dining a bit far from city center
7.2/10
Very good
Rooms
8.3
Location
5.3
Service
8.2
Dining
7.0
Guest reviews
7.2/10
based on 10 reviews
8.3
8.3/10based on 468 reviews
Hans
United States of America, June  2024
7.4/10

I had a mixed experience at this hotel. The rooms were nice and clean, and the service was wonderful with accommodating changes to our bookings. Unfortunately, the location was not ideal for accessing the administrative part of the city. The dining was delicious and varied, but a bit far from the city center.

Rooms
8.0
The rooms were nice and clean, providing a pleasant stay.
Service
9.0
The service was wonderful, with staff being friendly and helpful.
Location
5.0
The location was not ideal for accessing the administrative part of the city.
Dining
7.0
The dining options were delicious and varied, although a bit far from the city center.
Facilities
8.0
The facilities were effective and according to EU service standards.
Friendly staff
Poor location
Eugene
United States of America, May  2024
7.2/10

The hotel was clean and cozy, with delicious breakfast. The rooms were nice and clean, always refreshed timely. The service was good and helpful, effective and polite. Unfortunately, the location was not well positioned, in a rather dull suburban area. The dining was delicious and manifold, but the place was completly empty after an hour and not refilled.

Rooms
8.0
The rooms were nice and clean, always refreshed timely.
Service
9.0
The service was good and helpful, with effective and polite staff.
Location
5.0
The location unfortunately was not nice, in a rather dull suburban area.
Dining
7.0
The dining was delicious and manifold but completly empty after an hour and not refilled.
Facilities
8.0
The facilities were quite clean and cozy.
Andrew
United States of America, May  2024
7.4/10

I found this hotel to be a cozy and well-furnished place suitable for both work and leisure. The rooms were spacious, comfortable, and always kept clean and refreshed timely. While the location was not ideal for tourists, it provided easy access to the administrative part of the city. The dining options were decent, and the service was efficient and according to EU standards.

Rooms
9.0
The rooms were clean, cozy, and well-furnished, perfect for work and relaxation.
Service
8.0
The service was effective and in line with EU standards, with friendly and attentive staff.
Location
5.0
The hotel's position wasn't great for tourists but was convenient for accessing the administrative area of the city.
Dining
7.0
The dining experience was decent, offering a variety of options suitable for different tastes.
Facilities
8.0
The facilities met my expectations and were well-maintained.
Spacious Rooms
Suboptimal Location
Joe
United States of America, March  2024
6.6/10

I stayed at this hotel recently and had a mixed experience. The rooms were always cleaned up by the maids and the breakfast was delicious, but the location is not ideal for tourists. The customer service, however, was excellent with very prompt and efficient service from the hotel administrator miss.

Rooms
8.0
The rooms were always cleaned up by the maids and the breakfast was delicious.
Service
9.0
The customer service has been excellent with very prompt and efficient service.
Location
5.0
The location is very bad if you are a tourist, not well positioned for sightseeing.
Dining
5.0
The dining area was completely empty after an hour and was not refilled.
Facilities
7.0
The hotel offers a decent range of facilities.
George
United States of America, March  2024
8.0/10

My stay at the hotel was quite pleasant overall. The rooms were clean and cozy, always well-maintained by the maids. The breakfast was delicious and satisfying. However, there were some aspects that could have been better, such as the location not being ideal for exploring the city and the dining experience being a bit lacking in variety.

Rooms
9.0
The room was clean and cozy, always cleaned up by the maids.
Service
9.0
The service at the hotel was extremely helpful and friendly, meeting EU service standards.
Location
6.0
The location, unfortunately, was not the best for exploring the city.
Dining
8.0
The breakfast was delicious and manifold, offering a good variety of options.
Facilities
8.0
The facilities at the hotel were effective and met my needs.
Don
United States of America, March  2024
6.6/10

My stay at the hotel was a pleasant experience overall. The rooms were spacious and clean, providing a comfortable and enjoyable environment. The service was good, although there is room for improvement in terms of customer service. The location, while not ideal for sightseeing, is convenient for the business area. The dining options were impressive, but the lack of refills was a downside. The facilities offered were satisfactory, although not outstanding.

Rooms
8.0
I found the rooms to be spacious, clean, and pleasant.
Service
6.0
The service was okay, with some aspects needing improvement.
Location
5.0
The hotel's location is not well positioned for sightseeing but convenient for the business area.
Dining
7.0
The dining experience was impressive with varied options, although refills were lacking.
Facilities
7.0
The facilities provided were satisfactory.
Julian
United States of America, March  2024
7.0/10

My stay at the hotel was a pleasant experience overall. The rooms were modern and spacious, although lacking some shower amenities like a bathrobe. The service was very nice and attentive, meeting EU standards, even though there was a slight attempt to overcharge for the room. The location was convenient for the business area but not ideal for tourists. The dining experience was decent but lacked fresh fruit. The facilities met my needs, though there were some minor drawbacks.

Rooms
8.0
The rooms were spacious and clean but lacked a bathrobe and some shower items.
Service
7.0
The service was friendly and attentive, following EU standards, although there was a slight issue with pricing.
Location
6.0
The hotel's location is best suited for the business area but may not be ideal for tourists.
Dining
7.0
The dining experience was decent but could improve with more variety and fresh fruit.
Facilities
7.0
The facilities were adequate for my needs, though there were some areas for improvement.
Michael
United States of America, December  2023
8.4/10

I had a truly great stay at this hotel. The rooms were clean and refreshed timely, and the staff's service was top-notch and according to the EU service standard. The location is perfect for those interested in the business area, but not the best for tourists. The dining experience was enjoyable with delicious and manifold options of fresh fruit. The facilities were well-equipped, making my stay comfortable overall.

Rooms
9.0
The rooms were spacious and clean, providing a comfortable stay.
Service
9.0
The service I received was excellent with very prompt and efficient service.
Location
7.0
The hotel is at the best position for the business area, but the view is in a rather dull suburban area.
Dining
8.0
The dining experience was delicious and manifold, with fresh French patisseries to enjoy.
Facilities
9.0
The facilities met my expectations, offering all the amenities I needed during my stay.
Chris
United States of America, December  2023
7.0/10

My stay at the hotel was a mixed experience. The rooms were spacious, well-furnished, and cozy, making it suitable for both work and leisure. However, I found it inconvenient that there were no bathrobes or other items provided for the shower. The service was exceptional with friendly and helpful staff who even arranged taxis for me. Unfortunately, there was an incident where the hotel administrator tried to overcharge me, which was unsettling. The location was good for business travelers but not ideal for tourists. The dining options were varied and delicious, although I wished for more fresh fruit. The facilities were satisfactory overall.

Rooms
8.0
The rooms were very big with enough space and cozy, suitable for work and leisure.
Service
7.0
The staff were wonderful and accommodating, except for a hiccup with the hotel administrator trying to cheat on the room price.
Location
6.0
The location was good, especially for the business area, but not so appealing for tourists.
Dining
7.0
The dining experience was delicious and varied, although it lacked fresh fruit.
Facilities
7.0
The facilities provided were satisfactory during my stay.
William
United States of America, June  2023
7.2/10

My stay at the hotel was comfortable and enjoyable overall. The rooms were spacious, clean, and well-furnished, suitable for work and leisure. However, the absence of bathrobes and some shower items was a minor inconvenience. The service was exceptional, with friendly and helpful staff who arranged a taxi to and from the airport promptly. The location, while not ideal for tourists, was convenient for the administrative part of the city. The dining experience was decent, although it lacked fresh fruit at times. The facilities were satisfactory, meeting my basic needs during my stay.

Rooms
8.0
The rooms were big and comfortable.
Service
9.0
The service was really welcoming and extremely helpful and friendly.
Location
5.0
The hotel is not well positioned for tourists but is at the best position for the business area.
Dining
7.0
The dining was decent, although it sometimes lacked fresh fruit.
Facilities
7.0
The hotel facilities met my basic needs during the stay.
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02Feb2025Select date
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Rooms and Guests2 Guests, 1 Room